First, you need to be at least 18 years, have residency in one of the EU countries and own of a smartphone. To get started, download the Denarius Global app from the App Store (for iPhone) or Google Play (for Android phone). You also need to prepare your valid ID document and be ready to provide it during the sign-up process and upload a selfie.
Anyone who is a resident in one of the 30 European Union SEPA countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden, is eligible for Denarius bank account..
Once your order is received, the card will be sent to your registered address within 10 working days.
Your card is immediately available after your card payment is confirmed.
You can see your CVV code in the app by navigating to the cards view, choosing the card and tapping on “CVV”.
You can see your PIN code in the app by navigating to the cards view, choosing the card and tapping on “PIN”.
After ordering your card it will be activated and can be used directly.
To activate your card, go to the cards section in your app and select your physical card and choose “Activate card”, then introduce the code that appears at the back of your card under your name to activate it.
You can start transferring money to your account directly after your account has been approved and you can see your account details in the dashboard.
Click on “Account details” on your main dashboard and copy the IBAN number to make the transfer from another bank. Alternatively, you can also add money with your third-party Visa or Mastercard credit or debit card.
Depending on the source bank account, the transfer usually arrives within 4 – 48 hours (on business days). Transfers to other Denarius accounts are executed immediately.
Our bank’s compliance department is obliged to clarify the origin and nature of funds before crediting them on any account. If there are questions regarding a transaction, you may be asked to send further information regarding the money transfer. Managing these cases can take up to 2 weeks.
There are 3 types of Denarius plans: Basic, Premium and VIP. To find out more about the benefits of each plan, please click here.
With no minimum maintaining balance required, you can upgrade your account plan anytime. Enjoy lower fees and higher transaction limits with your upgrade. Just choose <<Pricing>> from the Menu > choose the plan you want and then click <<Upgrade>>. Your monthly subscription fee will then be changed to your chosen plan.
In order to open a bank account, the EU banking regulations require to have all details of the user to prevent fraud and AML.
Most likely we were unable to read your ID document, verify your selfie or perhaps the information you provided was incorrect.
When taking a picture of your ID document:
• Please make sure your document is valid.
• Please make sure your document is in a well-lit area without glare and reflections.
• When photographing, please make sure the entire document is visible and no corners or sides are cut off.
• Please do not conceal or cover any information on your ID.
When taking a selfie:
• Make sure you are facing the camera straight and your full face is visible.
• Make sure the picture is not blurry.
• Don’t worry if it´s not your best day for taking a picture, we will only use it to verify your account
A deposit insurance of up to € 100,000 is guaranteed by the European Central Bank. Furthermore, the Denarius digital baking app applies the highest IT-security standards available today.
The secret code can be set by navigating to “Secret code” in the app menu and following the instructions. You will be asked for your secret code when you are making an online purchase or a transfer over a certain limit, so make sure you choose something you will remember. The secret code will not be visible later in the app, so if you forget your secret code, you can create a new code by following the same procedure as described above.
Choose the Support button from the Menu and indicate your new phone number.